Many business are starting to hire again, sense the economy is slowly making it's way back up. Insight of this, it may be a good time to review your hiring practices and procedures to make sure you are getting good employees and that you are doing the best job you can to select the right person for the job and for your company.
While hiring someone who remotely matches your requirements may seem the wise thing to do, if you don't consider skills and qualifications, it will probably come back to haunt you, costing more money in the long run.
Start with a good job description, you and the applicant need a clear understanding of what the job entails. A good job description will describe the duties and responsibilities specifically. Have a good application, a standard job application from an office supply store may not comply with current employment laws and will not help you get information specific to our industry.
Interview carefully. Standardize your interview questions so that each applicant is asked the same set of questions and keep good notes about the interview. Is the applicant prepared for the interview? Ask questions such as, "what do you know about this company"? If the applicant stumbles with answers, it will be obvious that they are unprepared. Ask about what it is the applicant has to offer for your business and look for specific qualities in their answers. Look for goals, remember that without goals of some kind in place, the applicant probably has no clear direction for success.
Does the applicant appear professional? First impressions really count, so if the applicant doesn't present well, or is unable to dress the part, it's a safe bet that they may not fit in with your team. Check references, by law it is okay to give out information if it is true and related to the job. Ask about the job the former employee is applying for, and only comment on his or her ability to perform those types of duties. Look to see if the applicant insist on bad-mouthing a former employer, listen politely and then gracefully end the interview.
There are many tips, tricks and methods that will aide you in making a good hiring decision and while these steps won't guarantee you hire the right person for the job, they will prevent a lot of hiring mistakes.
Showing posts with label car. Show all posts
Showing posts with label car. Show all posts
Monday, December 13, 2010
Friday, December 3, 2010
Perfect Shop Plan
Most all business' work better as a team, atleast that is what I have come to learn. With great team work, comes great result, with great results comes happy costumers! Don't we all like happy costumers?
Here are ways on how to start improving your shop or grow larger then you already are, to increase revenue and create better communication within the shop.
Creating a detailed plan is the very first step to start your trail to success. A plan that calls for landing more jobs, becoming more efficient and improving communication between the front office and the shop floor. Without a plan, the shop operators tend to get stuck in the day-to-day operations, often overlook key changes in the industry and lag behind competitors.
Creating and having regular meetings with employees can reduce the stress level, in the shop and cut the employee turn over by more than 50%. In the meetings include strategies to get employees on board with the changes that the plan requires and what expectations you have.
With a future of consolidation of the shop, technology, and social media comes challenges and makes repairers start to think of what do next. There is a basic acronym to follow, SWOT; strengths, weaknesses, opportunities and threats of your business. To see how all of these enter twine into your business start by identifying your values, looking at the important aspects to up-hold like honesty, integrity, and teamwork.
Create a vision plan, basically specifically defines and describes the future of your business that employees see and hear on a regular basis. Set goals, and not just in your mind. Write your goals down atleast 3 at a time, make them specific, measurable, attainable, realistic and time-bound so you can easily determine your progress toward achievement. Once your goals are set, lay out processes and activities that help you to accomplish them.
It's important that the employees are also involved in the goals that you have for your business. Employees should know what you're doing and understand how they fit into that plan, so everyone is moving to the same beat. Leaders have to direct heir employees into the culture of the business every day. A shop must be transformed into a place that embraces change and moves forward with new processes to help the business grow.
To better help employees, to help you, have an open-door policy. This policy tells employees that they can feel comfortable asking questions and challenge ideas. The employees will take ownership when they feel their voice is heard. Hold regular meetings so employees can give there feedback, recommendations and ideas for improvement. This is your chance to sit back and take notes on what is said. Also, during the meetings let employees know of any new changes to the shop and make sure they have a good understanding.
Effective leadership is impossible without trust. Be open, honest and approachable and follow through with everything you say you're going to do. This is where taking notes is handing, to be able to refresh yourself on the goals and tasks mentioned. Leaders need to understand that everybody communicates differently. There are four main styles, behavior, driving, expressive amiable and analytical-capture how people communicate, and understanding your employees' style will help you build a bridge of open communication.
To wrap it all up, remember there are so many possible improvements, it's sometimes tough to know where to start. Identify three things that would have the most positive impact on your business if they are achieved. those are the things that are most important to achieve first and will have the highest impact on you business.
Here are ways on how to start improving your shop or grow larger then you already are, to increase revenue and create better communication within the shop.
Creating a detailed plan is the very first step to start your trail to success. A plan that calls for landing more jobs, becoming more efficient and improving communication between the front office and the shop floor. Without a plan, the shop operators tend to get stuck in the day-to-day operations, often overlook key changes in the industry and lag behind competitors.
Creating and having regular meetings with employees can reduce the stress level, in the shop and cut the employee turn over by more than 50%. In the meetings include strategies to get employees on board with the changes that the plan requires and what expectations you have.
With a future of consolidation of the shop, technology, and social media comes challenges and makes repairers start to think of what do next. There is a basic acronym to follow, SWOT; strengths, weaknesses, opportunities and threats of your business. To see how all of these enter twine into your business start by identifying your values, looking at the important aspects to up-hold like honesty, integrity, and teamwork.
Create a vision plan, basically specifically defines and describes the future of your business that employees see and hear on a regular basis. Set goals, and not just in your mind. Write your goals down atleast 3 at a time, make them specific, measurable, attainable, realistic and time-bound so you can easily determine your progress toward achievement. Once your goals are set, lay out processes and activities that help you to accomplish them.
It's important that the employees are also involved in the goals that you have for your business. Employees should know what you're doing and understand how they fit into that plan, so everyone is moving to the same beat. Leaders have to direct heir employees into the culture of the business every day. A shop must be transformed into a place that embraces change and moves forward with new processes to help the business grow.
To better help employees, to help you, have an open-door policy. This policy tells employees that they can feel comfortable asking questions and challenge ideas. The employees will take ownership when they feel their voice is heard. Hold regular meetings so employees can give there feedback, recommendations and ideas for improvement. This is your chance to sit back and take notes on what is said. Also, during the meetings let employees know of any new changes to the shop and make sure they have a good understanding.
Effective leadership is impossible without trust. Be open, honest and approachable and follow through with everything you say you're going to do. This is where taking notes is handing, to be able to refresh yourself on the goals and tasks mentioned. Leaders need to understand that everybody communicates differently. There are four main styles, behavior, driving, expressive amiable and analytical-capture how people communicate, and understanding your employees' style will help you build a bridge of open communication.
To wrap it all up, remember there are so many possible improvements, it's sometimes tough to know where to start. Identify three things that would have the most positive impact on your business if they are achieved. those are the things that are most important to achieve first and will have the highest impact on you business.
Subscribe to:
Posts (Atom)